At Klüh, innovation is the driving force behind our growth and success. We consistently invest in research and development to offer solutions that create lasting value for our clients.
In 2018, we founded the Center of Digital Excellence (CoDE), our central digital unit and strategic partner for digital transformation – where technological expertise meets decades of industry knowledge.
By leveraging technologies such as Artificial Intelligence (AI), Robotics, and the Internet of Things (IoT), we develop smart solutions and innovative business models that drive efficiency and sustainability in facility management.
CoDE collaborates across departments in close partnership with our specialised service divisions, establishing the foundation for process optimisation, seamless communication, and responsible economic practices.
The Eco System for Smart Services seamlessly integrates cutting-edge technology with decades of expertise in infrastructure services, enabling building operators and service providers to handle workflows with greater efficiency. Our platform delivers comprehensive digital solutions across cleaning, catering, and security.
Flexible and scalable processes optimise space, service, workplace, and sustainability management. Smart sensors capture live occupancy data, dynamically adjusting workflows to generate intelligent solutions and unlock new business opportunities.
A 24/7 browser- and app-based interface provides instant access to real-time data, streamlining task management through centralised data collection and analysis.
By partnering with market-leading technology providers, we uphold the highest standards of security and quality. Beyond cost efficiency, our digital solutions contribute to preserving valuable resources, advancing a smarter, more sustainable future.
Your benefits, our know-how
The Klüh IoT Framework seamlessly connects sensors and digital applications, automating task such as voice notifications and ticket generation while securely capturing valuable data in compliance with GDPR. It optimises space utilisation, enables demand-led services like on-demand cleaning, and delivers intelligent forecasting.
A digital floor plan (digital twin) provides real-time mapping of IoT devices and status changes, ensuring full transparency and maximum efficiency.
Highly efficient sensors and minimal energy consumption: the Eco System for Smart Services monitors temperature, humidity, and CO₂ levels, providing a data-driven foundation for sustainable energy management by identifying optimisation potential.
Customer and employee satisfaction is measured and analysed in real time via SmartButtons, while on-demand services – from cleaning to catering – are triggered at the touch of a button using cutting-edge wireless technology.
The Eco System for Smart Services acts as the digital hub between Klüh and its clients, automating processes and tasks to trigger immediate actions, streamline workflows, and accelerate response times.
Service Level Agreements (SLAs) ensure reliability, while dedicated backup roles guarantee swift task execution. Our on-demand services – from room cleaning to catering – can be instantly managed at the push of a button.
Our BI reporting provides deep insights into building data and costs, with standardised dashboards presenting key metrics like space occupancy and service quality in real time.
Advanced pattern recognition enables precise forecasting, improving planning and budget management. Interactive dashboards provide in-depth analysis, while the collected data supports robust sustainability reporting and target tracking.
DigiClean® drives the digital transformation of cleaning—optimising every step from planning to TÜV-certified quality assurance. A visual traffic light system and audit-ready documentation ensure transparency and compliance.
The scheduling software enables clear prioritisation, while IoT-driven digital run sheets optimise routes in real time, saving time and cutting costs. Training videos and failure reports support consistent quality and long-term asset viability.
Our Customer Service Portal serves as the central hub of the Eco System for Smart Services, deployed across 800+ locations. It enhances transparency, enables rapid response capabilities, and ensures seamless digital documentation of all services.
Centralised asset lists and secure document management streamline workflows, while FAQs, checklists, and multilingual support improve service quality and customer experience. Single Sign-On (SSO) grants smooth and secure access.
With our tailored solutions, you can track work hours digitally or via secure terminals using NFC, access cards, or fingerprint authentication.
Directly monitor patrol routes via our guard control system, manage parking with real-time occupancy data and automated access control. Achieve resource-efficient waste management through demand-led emptying of smart waste stations, all while enhancing your modern building management.
Sustainability, transparency, and efficiency
The Eco System for Smart Services streamlines processes, delivers valuable data insights, and generates added value for building operators, occupants, and the environment. With data-driven decision-making, real-time insights, and tailored solutions, we help you optimise resource allocation, enhance occupant comfort, and drive sustainability across your company.
The Eco System for Smart Services is a comprehensive software platform designed to seamlessly connect people, workflow processes, and all facility-related services. By integrating cutting-edge technologies—such as the Internet of Things (IoT), robotics, machine learning, and innovative business models—it ensures sustainable and efficient service delivery.
This enables streamlined workflows, frictionless communication, and real-time, adaptive services that maximise resource efficiency.
Key benefits:
The Eco System for Smart Services is designed for companies, organisations, real estate and facility managers, as well as FM service providers looking to enhance efficiency, drive innovation, and achieve sustainability goals. It provides tailored solutions for those who prioritise smart facility management, optimising costs, conserving resources, and enhancing user experience.
The Eco System for Smart Services provides a holistic solution for modern facility management, delivering significant advantages:
Our Eco System for Smart Services is the ideal choice for organisations seeking to elevate their facility services through enhanced efficiency, sustainability, and smart automation.
The platform advances sustainability across various dimensions:
The Eco System for Smart Services is more than a technological innovation – it’s a driving force for sustainable facility management.
The Eco System for Smart Services enhances transparency by offering a comprehensive overview of all relevant service data while making valuable building insights easily accessible.
By capturing real-time data on building occupancy, user satisfaction, and service requests, our teams can respond swiftly and accurately to evolving needs. This not only optimises service efficiency but also enables proactive, demand-driven resource allocation to ensure resources are directed exactly where they are needed most.
Yes, our system is fully compliant with GDPR regulations. No personal data is collected unless explicitly required.
For example, when using digital door signs, only employee names and job titles are stored. After the initial setup, customers manage these ePapers independently and can modify or delete data at any time in full compliance with GDPR guidelines.
This ensures robust privacy protection while maintaining full adherence to data protection regulations.
Infrastructure requirements vary depending on the sensor type, especially when integrating customer-owned devices.
Our sensor portfolio supports wireless technologies such as Bluetooth Low Energy (BLE) and LoRaWAN for data transmission. To ensure seamless connectivity, we offer connectivity boxes that enable a mobile internet connection, removing the need for access to the customer’s network. However, integrating with the existing network is often the more cost-effective option.
